SitePrivacy policy

Privacy policy

1. About us

This privacy policy applies to the websites ("Sites") operated by Ideal Standard International NV and its affiliates ("Ideal Standard", "we", "our" and "us") and to the processing of personal information by Ideal Standard as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.

Ideal Standard respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Sites and from our communications with you.  The Sites are hosted on various servers within the European Economic Area.

2. Data Protection Laws

We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the 1995 EU Directive on Data Protection and applicable national implementing legislation. We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.

3. Other websites

There may be links from the Sites to other websites. This privacy policy only applies to the Sites and not to any other websites including any websites linked from any of the Sites. Accessing those third party websites or sources requires you to leave the Sites. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.
How we obtain personal information about you.

We may as a result of your interaction with our Sites and our communications with you hold and process personal information obtained about you.  The types of personal information we collect may include:

  • your name
  • your phone number
  • your email address
  • your address
  • your profession

4. How we collect and use non-personal information

Please note that when anyone visits any of the Sites, we automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Safari, Netscape, Internet Explorer) being used, and the domain name of the internet service provider.  We sometimes use the non-personal information that we collect to improve the design and content of the Sites and to enable us to personalise your experience.

5. What we do with your personal information

The personal information that you provide will be available to Ideal Standard, our affiliated companies and trusted third party service providers and contractors for the following purposes:

  • to process enquiries received via the Sites
  • to register you for and send you newsletters
  • to conduct market research and business development
  • to provide you with information about products and promotions that may be of interest to you from ourselves
  • in connection with surveys related to our products and the Sites
  • any other purpose indicated at the time you voluntarily provide your personal information


Marketing

We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent.  These email messages may contain features that help us make sure you received and were able to open the message.

You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with "unsubscribe" in the subject line, or by following the instructions in any marketing communication.

Disclosing your personal information

We may disclose your personal information to companies and individuals who perform business functions and services on our behalf.  Such functions may include hosting the Sites, analysing data and providing other support services.  All such parties will be required to keep your personal data secure and only process it in accordance with our instructions.

We may also disclose your personal information if, in our opinion, disclosure is required by law.

International transfers of your personal information

We may transfer and process any personal information you provide to us to countries outside the European Economic Area whose laws may not afford the same level of protection to your personal information.  We will therefore ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer.